Lemon Orchid strive to provide our guests with an exceptionally clean, safe, and friendly private farmhouse / Homestay experience.
The following Farmhouse/Homestay Rules have been established based on homestay standards, for management and operational procedures. These Homestay Rules are considered a part of our reservation agreement with you. As our farmhouse guest, by reading and signing your farmhouse registration you are agreeing to abide by our Homestay Rules, terms and conditions, and procedures. These Homestay Rules are presented here to help promote our guests’ safety and enjoyment.
- RESERVATION AND CANCELLATION POLICY
1. The farm farmhouse is rented with respect to days (24 hours).
2. Reservations are to be made in advance, on spot reservation is depends on the availability.
3. Due to the nature of the farmhouse accommodation time: check in: 1 pm and check out: 10 am is strictly enforced.
4. Early check-in is offered based on availability.
5. There will be no refunds for early check-out.
6. Failure to check out by the end time of the rented day will result in an additional fee for extending a farmhouse stay based on availability. A charge for the extension amounts is Rs 1500 per hour.
7. The entire booking amount to be paid before entering in the farm farmhouse.
8. In case the guest fails to appear in the farmhouse despite making a reservation, the deposit for the stay shall be forfeited by the farmhouse.
9. The farmhouse reserves the right to pre-authorize your credit card upon check-in or collect a fee for the entire stay in the form of a cash deposit.
10. Use rates are for 24 persons (ages 5 Yrs. and older). Additional fees are assessed for extra persons in excess of 24 (ages 5 and older). Only a maximum of 24 persons are allowed in the farmhouse per reservation for private use.
11. No charges to be applicable for children below 5 Yrs. old.
12. The farmhouse reserved the rights to refuse service to anyone for any reasons(s) that violate government laws. The farmhouse also reserves the rights to eject persons from the farmhouse who are in violation of the farmhouse policies and Homestay rules.
13. Pets are not allowed in the farmhouse.
14. CANCELLATIONS: Lemon orchid is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled within 48 hours of your arrival date, in order to avoid forfeiture of your deposit. If reservations are cancelled less than 48 hours before the arrival date, the deposit will not be refunded, but can be applied to future farmhouse stays within two months applicable based on availability.
B) GENERAL RULES AND REGULATIONS
1. While using swimming pool swim at your own risk, no lifeguard on duty.
2. Strictly no diving, swimming pool is shallow and not intended for diving.
3. Proper swimming outfit is recommended– swimsuit for all females and swimming trunk for males including children.
4. Everyone must take a cleansing shower before going into swimming pool.
5. No glassware of any kind is permitted around the pool.
6. Guests who are under the influence of alcohol or on drugs are strictly not allowed to use the pool.
7. All children under 14 year’s old and fewer than 5 ft in height must be accompanied by a responsible adult who can swim.
8. If you have a communicable disease, please do not use the swimming pool as you can transmit the disease to others.
9. Bathers with seizures, heart or circulatory issues are advised to swim with a buddy.
10. Management reserves the right to refuse admittance to, or eject from the pool premises to anyone who fails to comply with any of the above rules and regulations.
11. Strictly no firearms and other deadly weapons brought into the farmhouse premises.
12. Any type of cooking or external food is not allowed within the farmhouse.
13. When leaving the room, guests are expected to check whether the door is properly locked and handed over the key to farmhouse guard.
14. Lights, Air-con and other electrical devices in the room must be switched off when not in use.
15. Smoking inside the room is prohibited.
16. Do not leave minors without adult’s supervision in the farmhouse.
17. CCTVs are installed at strategic locations for security purposes.
18. The farmhouse guest bears financial liability for damaging or destroying the farmhouse’s equipment and technical devices due to their fault or due to the fault of their visitors. The guests will be assessed and charged the full cost of repairs and replacement of the damages to bring back the farmhouse to prior condition.
19. Lemon orchid reserves the right to amend, modify, change, cancel, vary or add to these Farmhouse Policies/Homestay Rules or the arrangements and content featured on our Farmhouse website at any time without prior notice. The guests are responsible for checking regularly for updates to the Farmhouse Policy/Homestay Rules. Any modification to these Farmhouse Policy/Homestay Rules that occurs before the guest’s departure is considered a part of the guest’s reservations agreement with the farmhouse. A copy of these Hotel Policy/Homestay Rules is located on the farmhouse website, in the Guest Room Notebook, and available from the farmhouse staff upon request.
20. The farmhouse will not be held liable for lost, stolen or damage of any items brought in by guests to the farmhouse. The guests will be responsible in securing their belongings during their stay.
21. Inside parking for guests using the private farmhouse is provided for free. There are four parking slot available for four wheeler. All vehicles are parked at the risk of the owner. Lemon farmhouse shall not assume liability or responsibility for any vehicle, occupants, or contents while operated or parked on the farmhouse property. If a vehicle is left in the farmhouse property after the guest has departed without the written consent of the farmhouse, the farmhouse reserves the right to have the vehicle towed at the owner’s expense. No vehicle repairs on farmhouse premises.
22. The Lemon Farmhouse will not be responsible for any injuries, accidents, or death.
23. The following NOISE POLICY will be strictly enforced.
I. Quiet time is from 10 PM-6 AM. All noise-making activities shall move to inside the villa.
II. The doors of the villa shall be kept closed to minimize noise quite times.
III. Persons or groups not complying or violating the NOISE POLICY despite reminders will be reported to authorities and subject to immediate ejection from the farmhouse without refund.
C) TERMS AND CONDITIONS
The Management and Security Operators are enforcing all guidelines, policies, rules and regulations for strict compliance for health and safety reasons. Our Homestay Rules may change from time to time, so please check back often.